Single towel rail
4 protection layers are added on 304 stainless steel to make it More durable and More Anti-Rust. Concealed Screw Mount, the mounting screws are hidden and out of sight. Ideal for use in bedrooms, bathroom, kitchen, laundry room, patio, luxury hotels and spas.
Installation tutorial
1. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer ‘ s responsibility.
2. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
3. Dimensions of actual product may be slightly different from our description due to use of different measurement tools.
4. Notice for Customer from Russia
Please make sure you provide us with your FULL NAME when place order, otherwise your parcle cannot be delivered.
5. Notice for Customer from Brazil
Please provide us with your CPF NUMBER when place order.
6. To Buy the Faucet Customer Notification
If you buy the faucet contains hoses, hose specification for 1/2” by default,standard size.
If you need US 3/8 ” or UK 3/8″ size of the hoses, please leave a message in the order.
Shipping Terms
We guarantee to ship out within 48 hours after payment confirmation (except Holiday) send the item to you as gift.
Our shipping rates include the cost of shipping, handling, packaging and related manpower costs.
We ship to worldwide from china.
Delivery time is approx. 14 to 20 business days (excluded Saturday & Sunday, Public Holiday) to most US/UK/AU destinations
Please contact us If you don’t receive over above business days,we will solve this problem in a very short time.
For item’s safety, insurance is highly recommended.
International Buyers Note
1. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer ‘ s responsibility.
2. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
3. Dimensions of actual product may be slightly different from our description due to use of different measurement tools.
4. Notice for Customer from Russia
Please make sure you provide us with your FULL NAME when place order, otherwise your parcle cannot be delivered.
5. Notice for Customer from Brazil
Please provide us with your CPF NUMBER when place order.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of sweetdreamhome.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sweetdreamhome.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us: