What is Smart-Hit Technology?
The latest smart hitting control technology. Real time monitoring of the pressure imposed by user along with quick adjustment of motor torque and speed, bring you seamless switching of the speed and intensity.
1. What should i do if i am not satisfied with the goods?
Hello, dear friend, if you are not satisfied with the goods, you can open a dispute of return and refund with the reason that you do not want it any more. The system will refund you in 1-3 days later when it confirms the return from you.
2. If there is something wrong with the goods, can i ask to have the item fixed or replaced?
Hello, dear friend, our goods are all enjoying the 18-month warranty, if there is something with it, we will offer you the after-sales services of refunding or resending, you can make the order at ease.
3. What is our working time?
Hello, dear friend, we are working from 9 am to 6 pm in Beijing time, if you have something to contact us, please send emails to the address: email@example.com. Thank you.
4. Can i dropship the goods to other places? And what is the price for the dropshipper?
Hello, dear friend, we are welcoming friends dropshipping our goods and we have some warehouses in EU/USA/RU, so that we can provide you with fast delivery.
5. How can i customize the product with my own logo?
Hello, dear friend, if you want to add the logo of your own, we may need you to purchase 100 pieces of the same item, since the customized item’s minium quantity is 100 PCS, we need to ask the factory to do this for you in advance. If you are interested in this service, please contact us here with more detailed information: firstname.lastname@example.org.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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