For better shopping experience in our store, we suggest you reading the shipping notes carefully
before you place an order, because the delivery time and tax policies are different for different
Supplier Intended and ApprovedUse：
Country of Origin：
Beech solid wood
3) Product Features：
A.The bed is made of high-quality raw materials, soft and smooth, and beautiful in texture.
B.The backrest of the product is filled with sponge, soft and breathable
C. The product adopts solid wood frame, which is stable and durable.
D.The bed has a variety of colors to choose from, please contact customer service for details.
About the shipment :
For Most countries, it is normally shipped by sea to the port which is close to your address, if you need door to door delivery , please contact us for the exact delivery cost. thanks.
1. as the furniture is large dimensions, we will send your order by sea and send it to the nearest port for your
City. Generally, the shipment by sea takes 20-45 Please be careful to make the request
If you need it urgently.
2. For customers from Singapore, Thailand, Malaysia, UAE and Hong Kong,we will deliver
Directly to your home address without you paying extra tax or custom cost. to deliver to remote villages or
Islands, send us your address to confirm first before making the order.
3. For customers from United States, Canada, Australia and New Zealand we will deliver to your city orhome
Address, and shipping fee differs according to different addresses, so please contact us first for inquiry
The shipping fee before you place the order.
4. The shipping fee to the remaining countries (including most European countries) is (cost insurance and
Freight), which means goods should be picked up by yourself at the port, not directly to your home
Address; When the goods arrive at your local port, you need to pay the local fee + tax + customs clearance fee.
5. for Russian Customers: due to the large dimensions of furniture, we will ship to logistics bases in
Moscow or ussuriysk and vladivostok (the goods must be picked up by himself). if you need to send to others
Cities, we can arrange delivery to your city, and please contact us first about the shipping fee before placing the
As it takes a different time to buy different fabric or leather materials, the exact delivery time of your order can only be confirmed after we check all the details. Generally, we will ship your order within 3-10 days.
A. If you feel not satisfied with our products, we can communicate directly in private and we
It promises to offer you a better service. Please don’t leave bad feedback to get our attention.
B. If you feel satisfied with our products, it is our pleasure to see your 5 star feedback. And we are
We appreciate your indispensable support for us.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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