※Premium Furry Fleece & Durable Material: Our Dog Bed Mats are made of Super Soft Fleece Plush,the Surface Feels Gentle as touching Baby Skin and the Thicken Inside Makes it Durable for Long Time Use.Good for Small or Large Dogs,especially for Older or Disabled Pets.
※Washable Dog Beds for Large Dogs Clearance: Our Fabric Fleece Mats 100% Allow both Machine and Hand Wash in Cold Water, Gentle Cycle, (No Bleach) and Tumble Dry. the Crate Mat Keep in Original Shape Even after Many Cycles of Washing. Low Maintenance and Long Lasting.
※Anti-Slip Dog Crate Bed: Non-Skid Bottom Design Will Keep the Crate Pad in Position Firmly ,Prevents Moving and Shifting,Works Great on Hardwood Floors,Standard Crate or a Stand alone Pet Bed on Floor or Ground.
※Multi-Use Pet Beds: Protect Funiture & Beds,Universal Used In Pet Cages, Rear Seats In Cars, Sofa,Furniture and Seats.
1. If your pet is a puppy/kitty, we recommend you carefully select the size or maybe buy a larger size, as your pet may grow between ordering and receiving the goods.
2. Due to the light and screen difference, the item’s color may be slightly different from the pictures. Please Make sure you don’t mind before you bid.
3. Please allow 2cm differences due to manual measurement.
Love pet, Love “Hero Dog” , Welcome to discuss Interesting things about pets with us.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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