Feature
1. High-density fabric protects your Recliner sofa from unexpected stains.
2. Screen print technology used for strong color fastness.
3. Elastic fabric for easy application.
4. Bandage and sponge bar design offers perfect fit and non-slip grip.
5. Available in 4 sizes, different colors and patterns design to match any interior.
6. Can be used at home, hotel or at special events.
7. Totally machine washable.
Handing Time and Delivery
1. Generally e will fulfill our orders within 24-72 hours expect weekend and holiday.
2. Your product will be delivered to you within 10 to 60 days. For countries from where we receive fewer orders, the delivery time will be 120 days.
3. We claim the responsibility of being accountable for any incorrect delivery and quality issues in the product.
4. The company shall not be responsible for paying any customs tax for the destination country.
5. The required information including address, zip code, telephone number, and mobile number should be complete and accurate.
6. For any Russian national customer, please provide your full name for complete delivery of your goods.
7. For wholesale dealers, it is recommended to contact us directly for best prices as well as shipping discounts.
8. Yunexpress and Yanwen are used for shipment of your goods in the United States, Europe and other parts of the world. It usually takes 5-10 working days to deliver your shipment to you.
Q & A
1.Q: What to do if there is an after-sales problem?
A: We will provide after-sales service. If there is any problem with the product, please feel free to contact us at first time, we will help you solve the problem.
2.Q: how long does it take to ship? Will provide the tracking number?
A: We have warehouses in the United States, Russia, France and Spain. In case of stock in overseas warehouse, it will be shipped from the nearest warehouse according to the receiving address. If shipping from China, we will choose the fast logistics, usually you can receive the package in 10-20 working days after the payment.
We will provide the tracking number for each order.
3.Q: What if I am not satisfied with the product?
A: If you are not satisfied after receiving the goods, please contact us as soon as possible. Free return and exchange within 15 days of receipt.
4.Q: What would you say the quality of the products?
A: My friend, please do not worry about the quality. Forcheer is a top brand in China, our philosophy is to focus on the field of home textiles. We are committed to producing products with quality guarantee.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of sweetdreamhome.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sweetdreamhome.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
